This application cannot be run on this computer

Created by Customer Support SH LC, Modified on Tue, 07 Mar 2023 at 09:35 PM by Customer Support SH LC

If you receive an error message that says "This application cannot be run on this computer" while trying to install Fawkes Hub, don't worry - this is a known issue that we're working to resolve.

The problem is that the Xsolla Launcher used by our games is currently only available in a 64-bit version, while some computers may only be able to run 32-bit applications. This means that some players may not be able to launch the game through the launcher.

Our team is aware of this issue and is actively working on a solution. Once the game migrations are complete and both games are stable.

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