Detecting a "positive" during installation

Created by Customer Support SH LC, Modified on Tue, 7 Mar, 2023 at 7:58 PM by Customer Support SH LC

Some players may encounter false positive alerts while downloading Fawkes Hub or our games.

These alerts are false positives, and our software is completely safe to download and use.


  1. If you receive an antivirus alert, we recommend turning off your antivirus or adding the Fawkes Hub or game folder to your antivirus exceptions list. This should allow you to download and install the software without any issues.


We take the security of our players very seriously and can guarantee that our software is completely free of any viruses or malicious code.

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