Cannot login to the game with this account

Created by Customer Support SH LC, Modified on Tue, 07 Mar 2023 at 04:38 PM by Customer Support SH LC

  1. Make sure that the server you are trying to access is not down for maintenance.

  2. Verify that the account you are using to log in is valid and has not been banned.

  3. Attempt to log in to all servers available in the game client.

  4. If the issue persists, you can reach out to us via Discord.

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