Server under Maintenance

Created by Customer Support SH LC, Modified on Wed, 8 Mar, 2023 at 1:45 PM by Customer Support SH LC

  1. If you see a message that says "Server in Maintenance" when trying to connect to the game server, first check if the servers aren’t under maintenance. You can check this on our Discord.

  2. If it is confirmed that the server is under maintenance, wait for the maintenance period to be over. The estimated downtime will be posted on our Discord.

  3. If you're still unable to connect to the server after the maintenance period is over, try resetting your router and modem. This can help resolve any connectivity issues you might be experiencing.

  4. Go to https://www.whatsmyip.org/ and take note of your current IP address.

  5. Unplug your modem and router and leave them unplugged for a few minutes.

  6. Plug your modem and router back in and wait for them to fully restart.

  7. Check your IP address again on https://www.whatsmyip.org/ and see if it has changed. If it has, try connecting to the game server again.

  8. If you're still unable to connect, please contact us on our Discord.

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